Senior Research Manager, Lightspeed Financial Services Group
As Senior Research Manager of Lightspeed Financial Services Group, Joel has more than 15 years of experience providing focused research and analysis for clients throughout the payments industry.
Working with Lightspeed’s innovative tracking panel, Joel uses actual consumer data drawn directly from monthly statements to provide detailed analyses into card issuers’ product portfolios, competitive offerings, consumer behaviors, and industry trends.
Additionally, Joel is frequently involved with tailored research studies for numerous players within payments, including banks, credit unions, EFT networks, merchants, mobile provides, and card associations. He is also a frequent speaker at industry conferences and events. He has a B.A. in Economics from Dartmouth College.
Lightspeed FSG just released a new study on mobile banking in the U.S., based on a nationwide survey of nearly 2,500 consumers who own a smartphone or tablet. While most people realize that Millennials are the heaviest owners and users of smartphones in general, it is fascinating to discover that once the playing field is leveled to include only people who own a smartphone or tablet, Millennials are still by far the most likely group to engage with their bank or credit union using mobile banking.